Commercial Manager

Business Unit: Group Unsecured Lending
Salary range: £56,000 - £70,000 per annum
Location: UK Hybrid - travel required to a local hub at least once a month, additional travel to other Hub locations when required. 
Contract type: Permanent 

Our Team

Be the driving force behind our growth in a fiercely competitive market.

Our Unsecured Lending team is breaking boundaries — outperforming targets and delivering exceptional value to our customers. As we are expanding, we’re looking for a Credit Card Trading Manager to lead acquisition trading performance for our Credit Card products and drive profitable growth.

Reporting to the Senior Trading Manager, this role is central to our commercial success — blending financial rigor, strategic pricing, and market insight to deliver results in one of the most competitive spaces in consumer finance

What you’ll be doing

• Lead acquisition performance: Monitor and report on trading performance vs. plan, identifying risks and opportunities. Deliver real-time insights across trading meetings and business reviews.
• Own product economics: Partner closely with Finance to ensure customer behaviours and product performance are accurately reflected in financial models. Challenge assumptions and advocate for commercial realities.
• Bridge Finance, Risk and Commercial: Act as the key conduit between Finance, Risk and Commercial teams, translating financial insights into actionable trading strategies and vice versa.
• Collaborate with Insight: Work hand-in-hand with the Insight team to develop pricing proposals backed by robust data — including forecasted volume impacts and aggregator table positioning.
• Drive pricing and product strategy: Lead the development and execution of pricing and product changes, ensuring speed-to-market and robust governance.
• Market and competitor analysis: Stay ahead of market trends and competitor movements, assessing impact and identifying mitigation strategies.
• Customer outcomes and fair value: Ensure products deliver expected outcomes for target markets. Support fair value assessments and review outcome scorecards.
• Cross-functional collaboration: Build strong relationships with Risk, Finance, Digital, Marketing, and Insight teams to align objectives and unlock growth opportunities.

We need you to have

• Proven experience in a commercial product role within Financial Services and deep understanding of product economics and financial modelling.
• Ability to challenge and collaborate with Finance, ensuring commercial strategies are financially sound and customer behaviours are accurately represented.
• Experience working with Insight teams to translate data into pricing strategies that drive aggregator performance and volume growth.
• Strong analytical skills using Excel, Power BI, and PowerPoint to interpret and present complex data.
• Strategic mindset with a hands-on approach to delivery and performance monitoring.
• Experience launching financial products in a controlled, effective, and customer-focused manner.
• A proactive, open-minded attitude and a passion for driving change and transformation.

It’s a bonus if you have but not essential

• Knowledge of unsecured lending products and propositions.
• Experience in digital journey conversion optimisation.
• Understanding of Consumer Duty regulations and how to ensure fair value in financial products.

Red Hot Rewards 

• Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time)​ plus the option to buy more. 
• Up to five extra paid well-being days per year​.  
• 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.  
• Market-leading pension.  
• Free private medical cover, income protection and life assurance.  
• Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness.  

And there's no waiting around, you'll enjoy these benefits from day one. 

If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible.  

Say hello to Virgin Money

Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider.  

Be yourself at Virgin Money

At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society.  We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.    

As a Disability Confident Leader, we're committed to removing any obstacles to inclusion.  If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careers@virginmoney.com

Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants.

Now the legal bit
Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. 

If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.