Robotics Senior Technical Specialist

Business Unit:  Chief Operating Office
Career Direction: Digitising Our Future
Role Focus:  Digital Innovation Peer Group: Management and Senior Specialists (A)
Salary range: £49,600 to £62,000 per annum DOE
Location: UK Hybrid with occasional travel to a UK Virgin Money Hub when required
Contract type: Permanent - Full time

Our Team

We're on the lookout for an enthusiastic and skilled Robotics (Intelligent Automation) Senior Technical Specialist to join our Automation team within Data and Functions Technology Delivery. We're a dedicated group with a singular focus: delivering cutting-edge technology to empower our colleagues to deliver top-notch customer service at lightning speed.

The Automation team closely work with various Operations teams to provide them with the technology systems that support our customers and colleagues.

We have developed several Robotic Process Automations leveraging Blue Prism over the years for Account Opening, Account Closures, Cash ISA Transfer, Mortgage Broker Offer Generation and a number of other automations across Mortgages, Business Banking, Bereavements, Retail Banking and more. We are looking to not only continue to enhance those propositions but have ambitions to improve our customer and colleague experiences by growing our Robotics capability where appropriate. In addition, we have a migration program underway to migrate all our Blue Prism automations to Microsoft Power Automate Desktop.

This role will be developing and delivering automations within the Robotics Engineering capability using Power Automate Desktop. You will build Power Automate Desktop Solutions ensuring our systems are scalable, secure and efficient and supporting the ongoing changes for the existing robots and also building new automations as necessary.

What you’ll be doing

• Responsible for assisting with process improvement identification, process mapping and the implementation of automated RPA based solutions.
• Accountable for ensuring the business and technical architecture of the delivered solution matches technical and functional requirements.
• Responsible for build and test of Power Automate Desktop solution including complex flows interacting with legacy systems like Siebel, Mainframe etc.
• Good knowledge on API based integrations/calls from Power Automate Cloud and Desktop and able to build flows at ease.
• Allocate work to assigned technical analysts within the team – ensuring work is appropriately matched to the team’s capabilities.
• Provide technical expertise and ownership in the diagnosis and resolution of issues, including the determination and provision of workaround solution or escalation, as appropriate.
• Works closely with Project managers to size work and manage scope, risks, and issues.
• Acts as coach and mentor to junior members of the technical team.
• Maintain a detailed understanding of ‘best practice’ initiatives within the specialist area of activity or IT in general and an awareness of Global developments / practices.
• Contribute technical leadership on design patterns and architectural decisions.

We need you to have

• Experience in technical analysis of RPA Solutions (preferably with Microsoft Power Automate Desktop), capable of becoming Certified in RPA solutions.
• Experience in project delivery using iterative software development lifecycles over multiple releases.
• Motivated, takes accountability, inspires confidence.
• Effective team player, with strong communication skills.

It’s a bonus if you have but not essential

• Experience working in Agile development environments.
• Ability to problem solve and dive deep to address issues.
• Financial Services industry experience.

The extras you’ll get:

• 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice.
• Private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance-related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our flexible benefits scheme
• Life assurance to provide peace of mind for you and your loved ones
• Up to 2 days of paid volunteering a year

If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible.  

Say hello to Virgin Money

Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider.  

Be yourself at Virgin Money

At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society.We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.    

As a Disability Confident Leader, we're committed to removing any obstacles to inclusion.  If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careers@virginmoney.com

Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants.