Fraud Analyst

Business Unit:  COO, Fraud Analytics        
Salary range: up to circa £45,000 per annum DOE + Benefits
Location:  UK Hybrid - Glasgow/Gosforth
Contract type: Full-time permanent

Our Team

You'll be joining the Plastics Fraud Analytics team, who are responsible for the plastics fraud strategies across all products. What this means in layman’s terms is monitoring, identifying and preventing fraudulent transactional activity across our Debit and Credit portfolios by utilising fraud tools to implement strategies and engaging with stakeholders to identify best practices.

What you’ll be doing

• Optimising and monitoring performance of fraud detection and prevention systems and associated models.
• Configuring fraud systems to manage fraud risk within appetite and budget.
• Being part of an innovative fraud analytics team that tune fraud defences to prevent fraud, while balancing operational impact and genuine customer interventions.
• Completing analytics as directed to support the setting and on-going reporting and management of the Fraud loss budget.
• Producing accurate and relevant fraud MI required by governance committees and stakeholders.
• Providing daily, weekly, monthly & quarterly fraud loss monitoring and reporting.
• Undertaking analysis to support maintenance, development and investment in fraud defence systems.
• Engaging with internal stakeholders.

We need you to have

• Practical experience of using SAS / SQL or equivalent analytical tools to develop data driven solutions.
• A proven ability to manage your own workload in a fast-paced environment with potentially multiple conflicting needs.
• A strong understanding of number and data analysis with a track record of identifying trends and solutions.
• Practical experience producing and creating accurate MI

It’s a bonus if you have but not essential

• A track record of completing analytics and tuning fraud defence systems to manage fraud loss within budget and appetite.
• Knowledge and use of industry standard fraud systems and data sources (Falcon, CA Arcot, Biocatch, TS2).
• Knowledge of fraud risks, threats, and landscape.

Red Hot Rewards 

• Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time)​ plus the option to buy more. 
• Up to five extra paid well-being days per year​.  
• 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.  
• Market-leading pension.  
• Free private medical cover, income protection and life assurance.  
• Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness.  

And there's no waiting around, you'll enjoy these benefits from day one. 

If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible.  

Say hello to Virgin Money

Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider.  

Be yourself at Virgin Money

At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society.  We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.    

As a Disability Confident Leader, we're committed to removing any obstacles to inclusion.  If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careers@virginmoney.com

Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants.

Now the legal bit
Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. 

If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.