Trailblazing Digital Innovation
At Virgin Money, our Unsecured Lending team gives customers access to flexible credit options like personal loans and award-winning credit cards—all without the need for collateral. Over 90% of new customers download our top-rated app within 60 days, and innovations like our virtual assistant, Redi, ensure every interaction is easy, secure, and human. Backed by our Business Operations team, we integrate advanced technologies, streamline processes, and uphold the strictest standards of governance and compliance. Working together, we’re making banking more inclusive, rewarding, and innovative, setting the standard for the future of unsecured lending. Want to find out more about how you can help shape the future of digital lending at Virgin Money? Discover your next career move and join us in building something brilliant.
Welcome to our Business Operations Team
Our Business Operations team is the driving force behind Virgin Money’s Unsecured Lending division. We're engine room behind our credit card business, driving end-to-end delivery, ensuring seamless customer journeys, and powering the systems that make smarter lending possible. We’re the experts who keep the wheels turning smoothly, managing everything from day-to-day operations and process optimisation to risk controls, regulatory compliance, and the integration of new technologies.
Our team collaborates across the business to deliver innovative credit solutions, championing operational excellence and ensuring we stay ahead in a rapidly changing market. Our responsibilities include:
Customer First
Prioritising user experience to deliver smarter, more accessible credit solutions for customers
Technology
Ensuring seamless technical connectivity across systems by integrating TS2 with digital platforms
Keeping us Safe
Ensuring robust governance, security, and compliance across all technical platforms
Innovation
Staying ahead of emerging technologies such as AI, digital wallets and mobile trends to support new product development
A place to thrive
We’re on a mission to build the best in unsecured lending, backed by real innovation. We’re the curious, tech-loving team and behind TS2 and API magic, we're always on the hunt to create next-level customer experiences. Why? Because customer success fuels our progress and inspires our next innovations.
We keep our eyes fixed on the future, but never lose sight of doing the right thing—staying true to strategy, upholding strong governance, and delivering real value. People matter to us, so we invest in your growth with brilliant training and opportunities to build your skills. If you’re passionate about new ideas, powering smart credit solutions and love a fast-moving team, and want to be part of something big, explore a TS2 career with us. Here, your voice matters, your growth is supported, and together we’re setting the pace in an exciting, ever-changing industry. To thrive, here's what we're looking for:
Experience
We’re seeking candidates who are not only confident in navigating TS2 but can also demonstrate hands-on integration and optimisation of APIs across core banking and digital platforms. Your ability to connect complex systems—using APIs as bridges between established banking technology and new digital experiences will be at the heart of your impact in this function.
Market Awareness
The environment is fast-paced and ever-evolving, demanding a keen awareness of emerging industry trends. Curiosity about new developments like AI, robotics, and digital banking tools and a drive to pioneer the next generation of banking solutions are highly valued.
Culture-Add
Strong interpersonal skills are vital. We thrive on collaboration, mutual support, and knowledge-sharing, so we’re searching for individuals with both technical aptitude and a passion for strengthening our positive team culture. You’ll also have opportunities to present your work and insights directly to senior leadership. If you excel at distilling complex information into clear, impactful messages, and are eager to help shape the future of our unsecured lending products, we’d love to hear from you.
Purpose Driven
Ultimately, we’re looking for team members who are motivated by purpose—empowering customers, delivering smart credit solutions, and helping to redefine the future of banking. Your work will directly drive positive change and create rewarding experiences for both our customers and colleagues.
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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nam vel laoreet leo. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas. Proin ullamcorper quam vitae justo feugiat vehicula. Nam ut risus quis leo lobortis viverra. Aliquam nec vulputate erat. Sed purus mi, elementum a nibh pellentesque, fringilla condimentum sem.